Our team at Flexible Solutions Home Care is committed to delivering an unsurpassed level of care and compassion to our clients.
That’s why we offer our clients a 48 Hr. caregiver guarantee, which simply states that:
“If at anytime within the first 48 hours of care you are not satisfied with your caregiver for any reason, just call us and your care will be absolutely FREE. That’s our money back guarantee for new clients.”
We go the extra mile to ensure that our client’s health and well-being is paramount by requiring that all caregivers employed by Flexible Solutions have passed a stringent 12 step screening process.
Not only do we perform the standard pre-screening criminal background and reference checks, but our caregivers are bonded, insured, and MUST pass a drug screening test prior to working for Flexible Solutions !
We also provide the first 8 hours free to clients that require ongoing care of 25 hours or more weekly.
Our partnership with ClearCare, a home care software scheduling provider affords us the opportunity to monitor our caregiver’s arrival, departure, and tasks assigned and completed in REAL TIME! This system also affords the client’s family the same access so they can be assured their loved one is receiving the high quality of care we have promised.
Flexible Solutions is honored to have obtained the services of Dr. Thomas (Dr. Mac) McIntyre, Ph.D. as a Staff Advisor and Consultant to our team. Dr. Mac has prepared customized training techniques for our caregivers with an emphasis on utilizing positive and respectful approaches to the management and resolution of behavioral issues. Dr. Mac’s approach to serving children and youth with behavioral disorders for children and young adults translates very well to our senior population as well. His expertise and vast wealth of experience will benefit our caregivers, senior clients, and our special needs clients as well.
Dr. Tom McIntyre serves as Professor of Special Education and Coordinator of the Graduate Program in Behavior Disorders at Hunter College of the City University of New York. He is the past president of International Teacher Educators of Children with Behavior Disorders, and the New York State Council for Children with Behavior Disorders. His content-rich website www.BehaviorAdvisor.com is the world’s most popular behavior management web site, providing positive and practical advice to both teachers and parents.
Flexible Solutions’ high level of scrutiny allows us to confidently place our caregivers in client homes, but more importantly, it gives our clients and their family’s peace of mind knowing that we have thoroughly trained and screened the caregiver that will be placed with their loved one.
Contact us and we will provide a Flexible Solution to you and your family’s home companion care needs.